Artesian Spas Hot Tub Error Messages (And How To Fix Them)... (2023)

Artesian Spas Hot Tub Error Messages (And How To Fix Them)... (1)

  • Category:the blog,Hot tub maintenance.,hot tubs,Problems
  • eagle leisure

Artesian Spas Hot Tub Error Messages (And How To Fix Them)... (2)

If you have an Artesian Spas hot tub, you may sometimes get error messages or codes on the hot tub top display. Some of them may indicate an error. Others display operational messages to ensure optimal use of the spa.

There are six different areas at the Artesian Spa. You can see different codes. These areas are:

  1. Platinum-Elite
  2. Elite Artesian Island Spas
  3. Spas on Artesian Island
  4. South Sea Spas
  5. fun in the garden
  6. Tidal Fit swim spas

download completoInstruction manuals here.

Artesian Spas hot tub error messages

Knowing what these general and error messages mean on your Artesian Spa will help you keep track of any necessary maintenance. Alternatively, if something goes wrong, let the hot tub technician know what is shown and this will help speed up the repair process if parts are needed.

Platinum Elite Spa Error Messages

Artesian Platinum Series has a series ofgeneral news🇧🇷 These are operational messages and appear at the bottom of the screen you normally use. They do not necessarily indicate an error and may not require any action.

You also have alerts related to heat, sensors, miscellaneous, system failures and reminders.

CodesenseNecessary action
____F____Cunknown temperature.None. After 1 minute of pump operation, the temperature will be displayed.
Code 1Possible frost conditionNone. In some cases, pumps and heaters can be turned on and off.
MO29the water is very hotA water temperature of 43.3 or higher was detected. Spa systems down. The system will reset once the temperature drops below 42.4 degrees. Check for prolonged pump operation or high ambient temperature.
-The water level is too low.Fill the hot tub. Stop pumps and heating when indicated. Only displayed in a spa that uses a water level sensor.
M016The water flow is lowNone. Insufficient water flow to heater. Heating will resume in 1 minute.
M017The flow of water stopped.Fix the flow issue. The heater is disabled until this issue is resolved. Then reboot.
M028The heater may be dry.The spa closes for 15 minutes. Reset message to restart heater.
M027the heater is dryThe spa is closed due to limited water flow. Resolve the flow issue and restart.
M030the water is very hotThe water is above 47.8 degrees. Spa operations have been discontinued. It may indicate a faulty sensor. Contact a technician to replace and reset it.
M015Sensors MAY be out of sync by more than 3 degreesCall a hot tub technician if that doesn't fix it in minutes.
M026Sensors HAVE NOT been synced for at least 1 hour.Call a maintenance technician
-comunication errorCall service. The control panel does not receive any messages from the system.
M022Program memory errorCall service. This indicates a firmware error.
M021permanent memory errorContact your dealer if this occurs on more than one start.
M020the clock failedContact a spa technician
M034A bomb can get stuckTurn off the spa. Do not enter the water. Contact a technician
M035hot bugGet out of the jacuzzi. Do not enter the water. Jacuzzi technician.

You can also receive regular reminder messages. For example, check the pH value, clean the filter and clean the lid. These do not indicate an error. And it will pop up periodically to remind you whether you already have it or not.

Click here if you need a technician

(Video) How To Fix An Air Lock Artesian Spas

Artesian Island Spas Elite and Island Spas error messages

Artesian Island and Island Elite spas use the same codes as Platinum Elite.

CodesenseNecessary action
____F____Cunknown temperature.None. After 1 minute of pump operation, the temperature will be displayed.
Code 1Possible frost conditionNone. In some cases, pumps and heaters can be turned on and off.
MO29the water is very hotA water temperature of 43.3 or higher was detected. Spa systems down. The system will reset once the temperature drops below 42.4 degrees. Check for prolonged pump operation or high ambient temperature.
-The water level is too low.Fill the hot tub. Stop pumps and heating when indicated. Only displayed in a spa that uses a water level sensor.
M016The water flow is lowNone. Insufficient water flow to heater. Heating will resume in 1 minute.
M017The flow of water stopped.Fix the flow issue. The heater is disabled until this issue is resolved. Then reboot.
M028The heater may be dry.The spa closes for 15 minutes. Reset message to restart heater.
M027the heater is dryThe spa is closed due to limited water flow. Resolve the flow issue and restart.
M030the water is very hotThe water is above 47.8 degrees. Spa operations have been discontinued. It may indicate a faulty sensor. Contact a technician to replace and reset it.
M015Sensors MAY be out of sync by more than 3 degreesCall a hot tub technician if that doesn't fix it in minutes.
M026Sensors HAVE NOT been synced for at least 1 hour.Call a maintenance technician
-comunication errorCall service. The control panel does not receive any messages from the system.
M022Program memory errorCall service. This indicates a firmware error.
M021permanent memory errorContact your dealer if this occurs on more than one start.
M020the clock failedContact a spa technician
M034A bomb can get stuckTurn off the spa. Do not enter the water. Contact a technician
M035hot bugGet out of the jacuzzi. Do not enter the water. Jacuzzi technician.

Click here if you need a technician

South Sea Spas error messages

CodesenseNecessary action
--unknown water temperatureTemperature is displayed after the pump runs for 2 minutes
LEAVESPossible freezing conditionsNo action is required. All devices are enabled to prevent components from freezing.
OHSensors detected water in the jacuzzi above 47.8 degrees.Do not enter the water. Remove the lid and let it cool. Restart after cooling down. If the spa temperature does not return to normal, contact a spa technician.
SSTSensors detected water over 43.5 degrees.Do not enter the water. Remove the lid and let it cool. At 41.7 degrees the spa should reset.
LFPersistent low flow issues (appears on fifth occurrence in 24 hours)The heating has been turned off. Fix the flow issue. Press any key to reset
HFLThe temperature difference between two temperature sensors is too high. May indicate a sensor errorIf water level is normal, make sure all pumps are primed. It may be necessary to contact a technician.
RDHeater MAY be dry due to possible insufficient flowHeating is turned off for 15 minutes. Press any key to reset. If the problem persists, contact a technician.
secoHeating can be dry. Due to insufficient flow. Show "dr" for the third timeThe spa is closed. It will not reset automatically. Press any key to reset.
SnASensor connected to socket A does not workThe spa was closed. call a technician
snbSensor connected to socket B does not workThe spa was closed. Contact a technician
SNSThe sensors are unbalancedIf it alternates with temperature, it may be temporary. If it only flashes, the spa has shut down, call a technician.

Click here if you need a technician

(Video) Heater may be dry error - airlock

Garden Spa error messages

CodesenseNecessary action
--unknown water temperatureTemperature is displayed after the pump runs for 2 minutes
ICPossible freezing conditionsNo action is required. All devices are enabled to prevent components from freezing.
SSSensors detected water in the jacuzzi above 47.8 degrees.Do not enter the water. Remove the lid and let it cool. Restart after cooling down. If the spa temperature does not return to normal, contact a spa technician.
OHSensors detected water over 43.5 degrees.Do not enter the water. Remove the lid and let it cool. At 41.7 degrees the spa should reset.
LFPersistent low flow issues (appears on fifth occurrence in 24 hours)The heating has been turned off. Fix the flow issue. Press any key to reset
NSThe temperature difference between two temperature sensors is too high. May indicate a sensor errorIf water level is normal, make sure all pumps are primed. It may be necessary to contact a technician.
RDHeater MAY be dry due to possible insufficient flowHeating is turned off for 15 minutes. Press any key to reset. If the problem persists, contact a technician.
to dieHeating can be dry. Due to insufficient flow. Show "dr" for the third timeThe spa is closed. It will not reset automatically. Press any key to reset.
eSensor connected to socket A does not workThe spa was closed. call a technician
SBSensor connected to socket B does not workThe spa was closed. Contact a technician
snThe sensors are unbalancedIf it alternates with temperature, it may be temporary. If it only flashes, the spa has shut down, call a technician.

Click here if you need a technician

Tidal Fit Swim Spa error messages

CodesenseNecessary action
____F____Cunknown temperature.None. After 1 minute of pump operation, the temperature will be displayed.
Code 1Possible frost conditionNone. In some cases, pumps and heaters can be turned on and off.
MO29the water is very hotA water temperature of 43.3 or higher was detected. Spa systems down. The system will reset once the temperature drops below 42.4 degrees. Check for prolonged pump operation or high ambient temperature.
-The water level is too low.Fill the hot tub. Stop pumps and heating when indicated. Only displayed in a spa that uses a water level sensor.
M016The water flow is lowNone. Insufficient water flow to heater. Heating will resume in 1 minute.
M017The flow of water stopped.Fix the flow issue. The heater is disabled until this issue is resolved. Then reboot.
M028The heater may be dry.The spa closes for 15 minutes. Reset message to restart heater.
M027the heater is dryThe spa is closed due to limited water flow. Resolve the flow issue and restart.
M030the water is very hotThe water is above 47.8 degrees. Spa operations have been discontinued. It may indicate a faulty sensor. Contact a technician to replace and reset it.
M015Sensors MAY be out of sync by more than 3 degreesCall a hot tub technician if that doesn't fix it in minutes.
M026Sensors HAVE NOT been synced for at least 1 hour.Call a maintenance technician
-comunication errorCall service. The control panel does not receive any messages from the system.
M022Program memory errorCall service. This indicates a firmware error.
M021permanent memory errorContact your dealer if this occurs on more than one start.
M020the clock failedContact a spa technician
M034A bomb can get stuckTurn off the spa. Do not enter the water. Contact a technician
M035hot bugGet out of the jacuzzi. Do not enter the water. Jacuzzi technician.

If you try these and they don't work. Or if you have a problem that you are not sure about, you may need to contact a hot tub technician. We can provide repairs and maintenance of artesian hot tubs.

Click here if you need a technician

(Video) How to RESET your HOT TUB

in the summer

Knowing what the error codes and general messages mean will help keep your spa running at its best. And fix any issues ahead of time.

If you have a code and need to call a technician, call or email the code so they can help you as soon as possible.

If you have other problems, please let us know.

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